Shipping policy
Shipping Policy
We offer free shipping on all orders within the United States.
Processing Time
All orders are processed within 1 business day.
- Orders placed before the daily cut-off time will be processed the same business day
- Orders placed after the cut-off time will be processed the next business day
Cut-off times:
- Monday – Friday 3:00 PM
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
We ship via USPS.
Tansit delivery time:
- 3–5 business days after processing
Shipping Coverage
We currently ship within the United States only.
Purchases Cancellation
Please be aware, once a purchase is made, we can't cancel, as it begins processing immediately; however, once your product arrives to you, you may reach out to our support team to start the return process. Once you return your purchase, we can process a refund!
Tracking:
We offer tracking so you can follow its adventures until it reaches you.
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver) or if the customer refuses to collect the package, the package will be returned to the sender at the customer's expense.
Items Not Received/Missing
Items Not Received But Tracking Shows Delivered
Contact Information:
Email: support@orevisilver.com
Phone: +1 (910) 460-8277
Address: 2031 Production Drive, Apex North Carolina 27539, United States
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM